TERMS AND CONDITIONS OF ENROLMENT :

By registering your child into classes at Dance etc, you agree to the following statement...
"Although all care will be taken for the safety and well being of me/my child while undertaking training/tuition at dance etc. I fully understand that I will hold harmless all directors, employees and subcontractors for any liability, claims or demands for personal injury, sickness or mishap as well as personal loss or damage to personal property or lost wages. I understand that the activities in which Dance etc. offer are physical activities and injuries may occur. I understand I have the right to decline participation in any activity which I am not comfortable with or feel may be harmful. It is my responsibility to inform instructors and subcontractors of any physical limitation which may prevent full participation in class. I understand that term fee's are payable upfront and as the main contact person responsible for the students listed on this form, I am also  Responsible for ensuring all accounts are paid for on or by the due date. Failure to provide payment ontime may lead to late fees being applied and any overdue invoices being forwarded to the nominated debt collections agency and all associated fee's of that agency will be made payable by me, the undersigned. I understand that all Dance etc. shows, events and concerts may be filmed and photographed and I give my consent to being filmed and photographed and such shall remain the property of Dance etc. I have read, understand and agree to the "Terms of Enrolment" as provided to me in the Dance etc. Information/Enrolment Pack (detailed below). I understand the terms and conditions of enrolling at Dance etc."

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ENROLMENT PACK INFORMATION AND DANCE ETC RULES:​

UNIFORM & GROOMING:

It is VERY important all students are dressed appropriately for their dance class to ensure they can move well, and so the teacher can correct posture, see body alignment and ensure they are demonstrating the steps safely.

Dance etc. has a NO DENIM and NO STREET CLOTHES policy to all dance classes (with the exception of HIP HOP Breaking/Cipher/Hip Hop). We also do not allow jewellery including watches, necklaces or earrings. This is for the safety of all students in the class. For the full uniform and grooming specifications for each style of class, please contact Dance etc.

 

PAYING FEES:
POLICY ON PAYING YOUR FEES:
Our policy on Term fees payment is as follows:
1. Payment is due in full as per our terms and conditions, on or before your first lesson.
2. If you are trialling a new style of dance for the first time and are not sure if your dancer will continue with it, you may pay the trial fee for that specific class at the time of paying for all the other classes. The remaining balance for the new style is due BEFORE the commencement of your second lesson (trial fee is the cost of a single class. Please refer to your invoice for details).
3. A final reminder email will be sent for any outstanding accounts. Non-payment by the due date will result in temporary suspension of your enrolment.
4. Payment plans to finalise your invoice in smaller payment across the term, must be organised with our admin team before the start of your first lesson and MUST be finalised by the terms agreed to on your plan to avoid your account being suspended.

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Classes are paid per term (unless specified) and payments are due before week 1 each term. Invoices are sent via email and remain the responsibility of the main contact person listed on students enrolment form. Please see ‘Terms of Enrolment” for more information. The main contact listed on the enrolment form is responsible for ensuring all student accounts are paid by the due date. Dance etc. makes every effort to contact families with any invoices due for payment. Students with Invoices not paid by the due date will be temporarily suspended. If no payment or no effort to contact us is made, Dance etc will send all overdue accounts to BCA Debt and all incurred collection fees will be payable at customers expense.

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Note, the Dance etc fee structure and discounts can be changed at anytime without notice. For updated information on the fees please contact our team or see the Enrolment Handbook for details.

 

PUNCTUALITY:
Punctuality is vital, especially for Cupcakes Dance Classes, as lateness can distress some children. Arrive 5 minutes early for class to start the warm-up on time, reducing the risk of injury. Please collect your child on time, and if you're running late, contact the studio so our team can inform your child to avoid any distress. Families who are regularly late to collect their child at the normal ‘close of business’ will incur a child minding fee.

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GENERAL CLASS ATTENDANCE, MAKEUP LESSONS & CANCELLATION POLICY:
Regular attendance is vital for student progression andsafety. If your child will miss a class due to illness or other reasons, please notify us in advance via email or phone.
Consistent attendance is essential for skill development and safety. Missing multiple classes can affect technique, which may impact safety. We do not offer refunds or credits for missed classes due to sickness, holidays, or other reasons. Please contact our team for concerns or further clarification. Refunds and credits are not available for classes cancelled which are out of our control (ie. weather, power outages etc). For student safety and team progression, Company and Acro classes must maintain a 90% attendance average per term, allowing for a maximum of 1 missed lesson in a 10-week term. Your consistent presence ensures routine familiarity, skill improvement, and team progress. Thank you for understanding the importance of this requirement for your child's safety and development.

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ACRO AND COMPETITIVE STREAM ATTENDANCE:
For student safety and team progression, Company and Acro classes must maintain a 90% attendance average per term, allowing for a maximum of 1 missed lesson in a
10-week term. Your consistent presence ensures routine familiarity, skill improvement, and team progress. Thank you for understanding the importance of this requirement for your child's safety and development.

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COMPANY PRE-REQUISITES:
All Company classes compete in local dance competitions through the year. It is for this reason that students who wish to attend these classes have prior training to be eligible to join our competitive stream. Competitive stream information goes out at the end of the year when team selections commence. If you are hoping to join company, please talk to our team about the ETC Development Program.
 

CHILD SAFETY POLICY:
At Dance etc, child safety is paramount. We have strict measures in place, such as teachers with valid Working with Children Checks, staff trained in first aid and surveillance cameras in all common areas. We ensure age-appropriate choreography, costumes, and music. For more details or specific questions, reach out to Kate at admin@danceetcperth.com. Your child's safety is our top priority.

PARENTS ETIQUETTE:
We welcome parents' feedback and comments, but it's not appropriate to provide them during a lesson. Our teachers often have back-to-back lessons without breaks, so it's
important not to engage in lengthy discussions before or after class, as this can disrupt the next lesson's schedule. Instead, please contact our admin team to share your
concerns or feedback, and we will relay this to the class teacher and provide a response if requested (refer to FEEDBACK at the bottom of this document). Please note that parents are not allowed to sit inside the studio and observe the class, except for new Cupcakes Students' first lessons at the teacher's discretion. We have glass doors, large viewing windows, and live stream security for comfortable viewing from the waiting area (for students aged 5 years or younger ONLY). It's essential for parents and spectators watching through the viewing windows to be respectful and not disrupt the students in the class, including refraining from knocking on the windows or making suggestions.

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PARKING AND KISS ‘N RIDE:
To manage parking during busy times, we have a mandatory Kiss-N-Ride bay in front of the studio. If there are available Dance etc marked parking bays, parents can
wait in their cars during class and meet their child before and after. Students aged 6 and above should follow this rule, with exceptions for special needs, new students, prior approval, or admin needs. For children aged 5 or under, one parent/guardian must stay on-site. Please wait inside the waiting room for pickup. Parking on the grass is prohibited & we request that patrons park in the ‘DANCE ETC’ marked car bays on-site only - Thanks for being considerate of our neighbours.

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CONTACTING TEACHERS/ADMIN STAFF/COACHES:

Staff cannot private message or email Dance etc customers or students. This policy ensures clear, professional communication and respects personal & professional boundaries. Contact our admin team at admin@danceetcperth.com for questions or concerns. If you want a response from a specific teacher, request it in your email, and we'll respond promptly.

SPIRIT POLICY & INCLUSION:

Dance etc has a Spirit Policy emphasizing inclusivity, equality, and respect. We welcome families of all backgrounds and ethnicities, condemning discrimination in any form. We expect mutual respect among parents, families, students, and staff, celebrating differences and abilities. Our studio spirit policy acknowledges the global history of dance and fosters conversations and continued education on this rich cultural heritage.

BULLYING:
Dance etc. has a strict anti-bullying policy that applies to all students, parents, and staff. Bullying, in any form, in-person or online, is not tolerated. Non-compliance may lead to automatic enrollment cancellation. Please report any bullying to our team. We reserve the right to revoke the membership of students displaying inappropriate, unsafe, or illegal behavior. Thank you for helping us maintain a safe and friendly dance community for everyone to enjoy.

NEWSLETTERS, EMAILS AND CORRESPONDANCE:
Dance etc has a MEMBERS ONLINE PORTAL on our website: www.danceetcperth.com By logging into this special access area, members can view the calendar year and all term dates/events etc, access archived newsletters, view tutorials etc. Please make sure you have created your Members Account to stay up to date with all things Dance etc. We aim to be a paperless studio so all important communication will be sent to families via email.
 

LEAVING THE PREMISE:

Once students leave Dance etc premises, they are no longer under our care, and any incidents or injuries become the responsibility of the dancer and their family. Students cannot leave the premises during breaks for store visits. Dispose of large rubbish in the Skip Bin to prevent food waste issues. 7-Eleven Slurpies are not allowed inside our premises at anytime.

OTHER RULES:

•  No food or drink allowed inside the studios (water accepted). This includes students, parent spectators and siblings (NO tea/coffee allowed inside the studios). Please enjoy your food and beverages outside in the waiting room and always place your rubbish in the bins provided.

•  No outside footwear to be worn in the studios (including parents and siblings watching classes). Clean-soled indoor shoes and dance shoes are allowed only. Our dance floor is used by students for stretching and warm ups and often students face and head touches the floor and although we have a very stringent cleaning regime, we thank you for respecting our need for clean and hygienic studio floors.

• Except for families who have students aged 5yrs and under & families who meet the ‘Exceptions” outlined above (under ‘parking’), the waiting rooms are for the comfort and use of Dance etc students only (not spectators/parents etc). Students should be able to socialise with their friends, find a place to eat their dinner/lunch/snacks and change dance shoes etc in these designated areas.

• Young siblings using the bathrooms must be accompanied by a parent and parents who use the baby change table must supervise their child at all times. Please ensure baby change tables and bathrooms are left in a clean and neat state for the next person to use. Please promptly report any mess in the bathrooms to our friendly staff. All soiled nappies must be taken home with you.

• No chewing gum allowed in the studio at any time.

•  All mobile phones must be switched off or be put on silent and left alone during the class (including students and parent spectators).

•  Spectators in the waiting room MUST keep excessive noise to a minimum as this remains a working area for our Dance etc Team. Please turn all devices, games and toys to silent for the comfort and enjoyment of all patrons.

•  All choreography remains the property of Dance etc and must not be used outside of direct license and agreement with the school. Please contact our team if you wish to use a dance or part thereof for an event or performance that is not affiliated or associated with Dance etc.

•  Dance etc has the right to refuse enrolment and/or terminate enrolment if terms and conditions of enrolment are breached.

•  All Terms of Enrolment stated in this document must be adhered to at all times.

•  Terms of Enrolment may be updated or changed at anytime. We aim to give 7 days notice of any changes.

FEEDBACK:

Dance etc welcomes feedback throughout the year, whether it's positive or negative. We value your input as it helps us improve our services and maintain open communication with parents. Please submit complaints or feedback in writing via email to our Studio Director, Kate Buchan, at admin@danceetcperth.com. If you wish to receive a response, please indicate it in your email. We aim to respond within 5 working days, depending on the nature of the complaint. We appreciate your patience in managing complaints privately and confidentially, avoiding third parties or social media, as we aim to find suitable and fair solutions. Thank you for your cooperation and understanding.